Spago d.o.o. undertakes to protect the privacy of visitors and buyers to its website. Information about our customers will not be disclosed to third persons unless we are required to do so as part of providing the Services to you, e.g. entering the addressee’s name to ship the parcel or for the purpose of our customer surveys.

Spago d.o.o. will not collect any personal details about you on our website, should you so decide. If you decide to make a purchase, we need your details to process the order and conduct internal research. ‘Personal details’ are defined as information including your name, shipping address, invoice address, e-mail address, telephone number, age and profession.

For its own needs, e.g. to improve its Services, Spago d.o.o. may collect the following information about you:

  1. Information you submit by filling in the forms on our website. This includes contact forms, registration forms and order forms.
  2. Details about your visits to our website, including but not limited to: traffic, location and other communication data if required for our own purposes, research and improvements.

The provider operates the online store in the territory of the Republic of Slovenia and some other European countries, and on its website publishes a link to the platform for online consumer dispute resolution (SRPS):



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